A blank screen appears when I click the blue ‘Mega Menu’ button

This issue is almost always down to a plugin conflict, but it can also be caused due to a theme conflict.

Conflicts with the following plugins have already been fixed:

  • SlideDeck Pro
  • Pinboard Theme
  • AGP Font Awesome Collection
  • WooCommerce Product Feed Export
  • WordFence
  • Profit Builder

Please check the nav-menus.php page source and look for any plugins that include ‘colorbox.js’ or ‘colorbox.css’ (just search for ‘colorbox’) and disable the plugin.

If it is not obvious which plugin is including colorbox, try disabling all plugins and check to see if the settings load correctly. Then enable plugins one by one until it breaks again. Once you have identified the conflicting plugin please report the plugin to support so we can work on a compatibility fix.

If the issue persists with all plugins disabled, please try switching theme. If you find your theme is causing the issue, please report the plugin to support so we can work on a compatibility fix.

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