What information we have and where we get it
When you browse our site
Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including both Account holders and non-Account holders (either, a “User”). Log Data may include information such as a User’s Internet Protocol (IP) address, browser type, operating system, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User browsed and the time spent on those pages or features, search terms, the links on our Services that a User clicked on and other statistics. We use this information to administer the Services and we analyze (and may engage third parties to analyze) this information to improve and enhance the Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences. We may use a person’s IP address to fight spam, malware and identity theft. We also use the IP Address to generate aggregate, non-identifying information about how our Services are used.
We currently use Google Analytics. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Google Analytics uses its own cookie to track visitor interactions. Site owners can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. Please see the following links for more information about Google Analytics:
When you make a purchase
During the first step of the checkout process we ask for your email address, first name and last name. We store this data, along with your IP address, to create a user account, which allows you to log in and access your purchase details in the future. All registered users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
When you log in to our site
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
When you contact us
If you provide us feedback or contact us via e-mail, or other means including by phone call or by contracting with us, we will collect your name and e-mail address, as well as any other content included in the e-mail or conversation, in order to send you a reply. We will store and process your communications and information as needed.
By submitting the form or making contact with us such Personal Data is transmitted on a voluntary basis and you consent to its collection.
When you activate a licence key on your site(s)
When you activate a licence key on your site, we store certain information to show that the license has been activated, including the URL of the site which has been activated, the time of activation and the IP address of the site that was activated.
Our service is not offered to persons under the age of 13. We do not knowingly collect Personal Data from such visitors without parental or guardian consent and require our clients to fully comply with applicable law in the data collected from children under the age of 13.
If you become aware that a child has provided us with information please contact us. Any information that is in breach of this provision will be deleted.
How we protect your data
We take reasonable measures to protect the information that we collect from or about you from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To request a copy of your information, please contact us here. If you have forgotten your licence key, use “GDPR” as the licence key. We will provide an export of the data within 30 days.
71-75 Shelton Street
Or contact us here (use GDPR as the licence key).