Troubleshooting

If you’re here then you might be thinking why doesn’t it ‘just work’?

Sometimes we need to manually intervene with your theme to stop it conflicting with Max Mega Menu to get things working properly. Here are some articles to help get you up and running:

Pro updates not working

If you are having trouble updating the Max Mega Menu Pro plugin it usually means your license has not been activated...

It’s not working at all

The following information is relevant if you have followed the getting started guide (getting as far as checking the ‘Enable’ checkbox in...

It works but somethings not right

If the menu is mostly working, but there’s some weird or unexpected behaviour, then it’s likely your theme is still...

The mobile menu is visible but nothing happens when I click it

This is usually caused by one of the following two problems: Missing wp_footer() View the page source and search for ‘maxmegamenu.js’....

The mobile menu is completely hidden

By default, the Mobile Menu should appear on screen widths below 600px. You can adjust this value in the Theme...

I see two mobile toggle buttons

Unless your theme has specific integration for Max Mega Menu, your theme will be completely unaware that you have replaced...

A blank screen appears when I click the blue ‘Mega Menu’ button

This issue is almost always down to a plugin conflict, but it can also be caused due to a theme...

Changes I make in the Theme Editor aren’t being applied to the menu

Max Mega Menu regenerates the CSS associated with your menu each time you save a menu, save a theme, or...

The Sticky Menu is not working

The most common reason for the sticky menu not to work is due to JavaScript errors on your page. For...

Max Mega Menu Documentation

Troubleshooting